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Imperial Nanticoke completes repair
| Calgary, AB,
March 15, 2007
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Repairs to the Imperial Nanticoke refinery have been completed and the
refinery is returning to full capacity as planned.
The
supply situation in Ontario continues to improve as the system rebalances.
Esso retail service stations continue to be restocked and diesel supply to
industrial and commercial customers is improving.
"The
events of the past few weeks have been very difficult for our customers and
associates and we have done everything in our power to limit the extent of
this unfortunate situation." said Simon Smith, Imperial's Vice-president and
General Manager of Fuels Marketing. "We would like to thank our customers for
their patience. We would also like to thank our employees, associates and
contractors who have worked so tirelessly in the past few weeks to minimize
the impact on customers. We look forward to fully serving our customers again
in the tradition we have long stood by."
Ontario
Supply Situation – Activity Summary
Throughout this
supply situation, Imperial Oil employees, contractors, and associates have
worked continuously behind the scenes to restore operations through numerous
efforts and activities:
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Well-executed immediate response to Nanticoke refinery fire by on-site
emergency responders and local emergency services. The fire was contained and
extinguished in an exceptionally short time frame localizing the damage to the
refinery and avoiding any safety or environmental incidents
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Imperial’s supply organization coordinated deliveries to commercial and retail
customers to ensure priority needs such as emergency services, home heating
customers and other critical demands were met
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An extreme effort was made by Imperial’s distribution network to reach
customers through associates and distributors to ensure communities were kept
supplied
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Worked extensively with trading partners and transport carriers to explore all
additional measures to bring the supply situation into balance as soon as
possible
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Repairs were conducted under an aggressive plan in extreme weather conditions.
Imperial brought in 22 people from various parts of the country and as far
away as Baton Rouge to assist with the repair and restart effort
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Employees worked "24/7" around-the-clock shifts for 26 days straight with
managers and supervisors taking hands-on roles. Vacations were cancelled and
retirees were called back to provide support.
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Parts were expedited from all over North America to facilitate the repair
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Refinery repair complete
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