Risk management and emergency preparedness

Our approach
Risks associated with safety, security, health and the environment are inherent in our business. We remain aware of these risks as well as the critical role that a secure supply of energy plays in mitigating a disaster situation. It’s the reason we take a disciplined and systematic approach to business continuity planning and emergency preparedness.

What we are doing

Emergency response preparedness
Emergency response plans are in place at all our facilities. Should an emergency occur, local trained personnel are deployed, supported by North American emergency response teams and senior management as needed, to control the situation, minimize impacts, and restore normal operations in as short a time as possible. To strengthen our capability to respond quickly and effectively to operational incidents, we routinely test the trained teams at our operating sites with a range of possible scenarios, including responding to simulated product spills, fires, explosions, toxic vapour releases, natural disasters and security incidents. In 2010, we carried out over 300 emergency response exercises. These included tabletop exercises and full-deployment events that involved other external response organizations.